Tecnico Informatico On Site

Arka Service s.r.l., con sede operativa a Buttigliera Alta (TO), operante nel campo dell’informatica in ambito nazionale ed internazionale, con servizi di Digital Workplace e Logistica Integrata, di progettazione, realizzazione e gestione di Infrastrutture IT on-premises, cloud e hybrid Cloud e di presidio operativo 365 giorni h24 presso i clienti, è alla ricerca di una nuova figura da inserire all’interno del proprio organico in Trezzano sul Naviglio (MI) come:

 TECNICO INFORMATICO ON SITE

Job Description:

We are seeking an experienced IT Operations Supervisor to join our team in Trezzano.

The ideal candidate will have a minimum of 4 years of relevant IT experience, providing oversight of the 1st -level technical support while ensuring smooth operations in applications, networks, and systems. You will have to make sure that security and network alerts are properly followed-up, IT assets management process is maintained, and promote a user-friendly environment for our colleagues.

Key Responsibilities:

• Oversight the 1st level support provided by our outsourcer.
• Troubleshoot applications, networks, and systems to resolve issues promptly.
• Ensure the security alerts and network/server warnings are monitored and escalated effectively.
• Support the asset management processes.
• Participate in on-site shifts in Trezzano, Italy.
• Availability to travel up to 50% of the week as needed.

 Requirements:

 4 years of experience in IT operations or a similar role

• Experience with a typical Microsoft Windows server and Microsoft 365 environment: Active Directory user management, GPO, Printer server and DHCP management
• Troubleshooting Windows 11, 10 and Microsoft 365 applications
• Understanding of VDI platforms, such as VM Ware Horizon or Citrix Workspace
• Familiar with rack and stack procedures for hardware setups
• Involvement in EMEA IT Projects
• Strong problem-solving skills and a “can do” attitude
• Friendly and welcoming demeanor when assisting users

Desired characteristcs:

 Ability to work independently and efficiently

• Strong communication and interpersonal skills
• Ability to manage multiple tasks and adapt to changing priorities
• availability to work in shifts (including night shifts) and holidays
• availability to travel domestically and internationally

What we offer:

Initial temporary contract – CCNL Comunicazione Unimatica Confapi.

To apply for the offer, send your resume, including consent to the processing of personal data in accordance with D.L. 196/2003, to the email address  selezione@arka-service.it

This announcement is intended for candidates of both sexes (L. 903/77 – D. Lgs. n. 198/2006)